My dad, R. W., was at your care center only for the last 14 hours of his life. He was transferred there from Baptist Hospital on Friday evening and he died Saturday morning. I would like to pass along my sincere appreciation for Charlene, the nurse who took excellent care of my dad during those last hours. Charlene demonstrated amazing care and compassion for my dad, as he was suffering greatly. Charlene called my dad and me by name, she patiently worked to understand what my dad was trying to communicate, and she did everything she could to get him comfortable. Her care and compassion showed through every time she interacted with me and my dad. Thank you Charlene, for making a very tough situation more bearable.