Notice of hospice privacy practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
USE AND DISCLOSURE OF HEALTH INFORMATION
Hospice Home Care, Inc. may use your health information for purposes of
providing you treatment, obtaining payment for your care and conducting health care
operations. Your health information may be used or disclosed only after the
Hospice has obtained your written consent. The Hospice has established a policy
to guard against unnecessary disclosure of your health information. THE FOLLOWING
IS A SUMMARY OF THE CIRCUMSTANCES UNDER WHICH AND PURPOSES FOR WHICH YOUR HEALTH
INFORMATION MAY BE USED AND DISCLOSED AFTER YOU HAVE PROVIDED YOUR WRITTEN CONSENT:
To Provide Treatment. Hospice Home Care may use your health
information to coordinate care within Hospice and with others involved in your care,
such as your attending physician, members of the Hospice interdisciplinary team
and other health care professionals who have agreed to assist in coordinating care.
For example, physicians involved in your care will need information about your symptoms
in order to prescribe appropriate medications. Hospice Home Care also may
disclose your health care information to individuals outside of Hospice involved
in your care including family members, clergy whom you have designated, pharmacists,
suppliers of medical equipment or other health care professionals that Hospice uses
in order to coordinate your care.
To Obtain Payment. Hospice Home Care may include your health
information in invoices to collect payment from third parties for the care you may
receive. For example, we may be required by your health insurer to provide
information regarding your health care status so that the insurer will reimburse
Hospice. Hospice Home Care also may need to obtain prior approval from your
insurer and may need to explain to the insurer your need for hospice care and the
services that will be provided to you.
To Conduct Health Care Operations. Hospice Home Care may
use and disclose health care information for its own operations in order to provide
quality care to all of our patients. Health care operations includes such
activities as:
- Quality assessment and improvement activities.
- Activities designed to improve health or reduce health care costs.
- Protocol development, case management and care coordination.
- Contacting health care providers and patients with information about treatment
alternatives and other related functions that do not include treatment.
- Professional review and performance evaluation.
- Training programs including those in which students, trainees or practitioners
in health care learn under supervision.
- Training of non-health care professionals.
- Accreditation, certification, licensing or credentialing activities.
- Review and auditing, including compliance reviews, medical reviews, legal
services and compliance programs.
- Business planning and development including cost management and planning
related analyses and formulary development.
- Business management and general administrative activities.
For example Hospice Home Care may use your health information to evaluate its
staff performance, combine your health information with other Hospice patients in
evaluating how to more effectively serve all Hospice patients, disclose your health
information to Hospice staff and contracted personnel for training purposes, use
your health information to contact you as a reminder regarding a visit to you, or
contact you or your family as part of community information mailings (unless you
tell us you do not want to be contacted).
Federal privacy rules allow Hospice Home Care to use or disclose your health
information without your consent or authorization for a number of reasons.
When Legally Required. Hospice Home Care will disclose your
health information when it is required to do so by any Federal, State or local law.
When There Are Risks to Public Health. Hospice Home Care
may disclose your health information for public activities and purposes in order
to:
- Prevent or control disease, injury or disability, report disease, injury,
vital events such as birth or death and the conduct of public health surveillance,
investigations and interventions.
-
To report adverse events, product defects, to
track products or enable product recalls, repairs and replacements and to conduct
post-marketing surveillance and compliance with requirements of the Food and
Drug Administration.
- To notify a person who has been exposed to a communicable disease or who
may be at risk of contracting or spreading a disease.
- To an employer about an individual who is a member of the workforce as legally
required.
To Report Abuse, Neglect Or Domestic Violence. Hospice Home
Care is allowed to notify government authorities if we believe a patient is the
victim of abuse, neglect or domestic violence. Hospice Home Care will make
this disclosure only when specifically required or authorized by law or when the
patient agrees to the disclosure.
To Conduct Health Oversight Activities. Hospice Home Care
may disclose your health information to a health oversight agency for activities
including audits, civil administrative or criminal investigations, inspections,
licensure or disciplinary action. Hospice Home Care, however, may not disclose
your health information if you are the subject of an investigation and your health
information is not directly related to your receipt of health care or public benefits.
In Connection With Judicial And Administrative Proceedings.
Hospice Home Care may disclose your health information in the course of any judicial
or administrative proceeding in response to an order of a court or administrative
tribunal as expressly authorized by such order or in response to a subpoena, discovery
request or other lawful process.
For Law Enforcement Purposes. Hospice Home Care may disclose
your health information to a law enforcement official for law enforcement purposes
as follows:
- As required by law for reporting of certain types of wounds or other physical
injuries pursuant to the court order, warrant, subpoena or summons or similar
process.
- For the purpose of identifying or locating a suspect, fugitive, material
witness or missing person.
- Under certain limited circumstances, when you are the victim of a crime.
- If Hospice Home Care has a suspicion that your death was the result of criminal
conduct.
- In an emergency in order to report a crime.
To Coroners And Medical Examiners. Hospice Home Care may
disclose your health information to coroners and medical examiners for purposes
of determining your cause of death or for other duties, as authorized by law.
To Funeral Directors. Hospice Home Care may disclose your
health information to funeral directors consistent with applicable law and if necessary,
to carry out their duties with respect to your funeral arrangements. If necessary
to carry out their duties, Hospice Home Care may disclose your health information
prior to and in reasonable anticipation, of your death.
For Organ, Eye Or Tissue Donation. Hospice Home Care may
use or disclose your health information to organ procurement organizations or other
entities engaged in the procurement, banking or transplantation of organs, eyes
or tissue for the purpose of facilitating the donation and transplantation.
For Research Purposes. Hospice Home Care may, under very
select circumstances, use your health information for research. Before Hospice
Home Care discloses any of your health information for such research purposes, the
project will be subject to an extensive approval process. Hospice Home Care
will ask your permission if any researcher will be granted access to your individually
identifiable health information.
In the Event of A Serious Threat To Health Or Safety. Hospice
Home Care may, consistent with applicable law and ethical standards of conduct,
disclose your health information if Hospice, in good faith, believes that such disclosure
is necessary to prevent or lessen a serious and imminent threat to your health or
safety or to the health and safety of the public.
For Worker's Compensation. Hospice Home Care may release
your health information for worker's compensation or similar programs.
AUTHORIZATION TO USE OR DISCLOSE HEALTH INFORMATION
Other than is stated above, Hospice Home Care will not disclose your health
information other than with your written authorization. If you or your representative
authorizes Hospice Home Care to use or disclose your health information, you may
revoke that authorization in writing at any time.
YOUR RIGHTS WITH RESPECT TO YOUR HEALTH INFORMATION
You have the following rights regarding your health information:
- Right to request restrictions. You may request restrictions
on certain uses and disclosures of your health information. You have the
right to request a limit on Hospice's disclosure of your health information
to someone who is involved in your care or the payment of your care. However,
Hospice Home Care is not required to agree to your request. If you wish
to make a request for restrictions, please contact the Patient Care Coordinator.
- Right to receive confidential communications. You have
the right to request that Hospice Home Care communicate with you in a certain
way. For example, you may ask that the Hospice only conduct communications
pertaining to your health information with you privately with no other family
members present. Hospice Home Care will not request that you provide any
reasons for your request and will attempt to honor your reasonable requests
for confidential communications.
- Right to inspect and copy your health information. You
have the right to inspect and copy your health information, including billing
records. A request to inspect and copy records containing your health
information may be made to the Patient Care Coordinator at Hospice Home Care.
If you request a copy of your health information, Hospice Home Care may charge
a reasonable fee for copying and assembling costs associated with your request.
- Right to amend health care information. If you or your
representative believes that your health information records are incorrect or
incomplete, you may request that Hospice Home Care amend the records.
That request may be made as long as the information is maintained by Hospice
Home Care. A request for an amendment of records must be made in writing
to the Patient Care Coordinator. Hospice Home Care may deny the request
if it is not in writing or does not include a reason for the amendment.
The request also may be denied if your health information records were not created
by Hospice Home Care, if the records you are requesting are not part of Hospice's
records, if the health information you wish to amend is not part of the health
information you or your representative are permitted to inspect and copy, or
if, in the opinion of Hospice Home Care, the records containing your health
information are accurate and complete.
- Right to an accounting. You or your representative have
the right to request an accounting of disclosures of your health information
made by Hospice Home Care for any reason other than for treatment, payment or
health operations. The request for an accounting must be made in writing
to the Patient Care Coordinator. The request should specify the time period
for the accounting. Accounting requests may not be made for periods of
time in excess of six years. Hospice Home Care would provide the first
accounting you request during any 12-month period without charge. Subsequent
accounting requests may be subject to a reasonable cost-based fee.
DUTIES OF THE HOSPICE
Hospice Home Care is required by law to maintain the privacy of your health
information and to provide to you and your representative this Notice of its duties
and privacy practices. Hospice Home Care is required to abide by terms of
this Notice as may be amended from time to time. Hospice Home Care reserves
the right to change the terms of its Notice and to make the new Notice provisions
effective for all health information that it maintains. If Hospice Home Care
changes its Notice, we will provide a copy of the revised Notice to you or your
appointed representative. You or your personal representative have the right
to express complaints to Hospice Home Care and to the Secretary of Health and Human
Services if you or your representative believe that your privacy rights have been
violated. Any complaints to Hospice Home Care should be made in writing to
the Patient Care Coordinator. Hospice Home Care encourages you to express
any concerns you may have regarding the privacy of your information. You will
not be retaliated against in any way for filing a complaint.
EFFECTIVE DATE
This Notice is effective August 1, 2002. |